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Arlene Brock

Ombudsman
Organisation: Bermuda Ombudsman
Date Posted: Tuesday, July 31, 2007

Ms Brock earned her BA from McGill Universtiy, a LLB from Osgoode Hall, York University and a LLM from Harvard Law School.

After her first law degree she worked in insolvency litigation with Blake, Cassels & Graydon in Toronto and in reinsurance litigation with Milligan-Whyte & Smith in Bermuda. In 1992, Ms Brock interned for a summer at the United Nations Center for Human Rights where she triaged incoming complaints from around the world and was also the Human Rights resource for a weeklong seminar on peacekeeping counducted by the UN Institute of Training and Research (UNITAR).

Ms Brock worked for five years with Conflict Management Inc which was the corporate arm of the Harvard Negotiation Program (the think-tank that pioneered the concept and practice of interest-based negotiations). She conducted a range of negotiation, mediation, diversity, collective bargaining, "train the trainer" and strategic planning workshops for a variety of corporate, education and international clients.

She was recruited back to Bermuda as Prinicpal for Strategic Initiatives of Stockton Reinsurance Ltd. She then consulted to the Ministry  of Labour, Home Affairs and Public Safety whilst acting periodically as a Magistrate in Family Court and as an adjunct lecturer in employment law at Webster University. She was Chairman of the Permanent Arbitration Tribunal and the Police Complaints Authority, and served on the boards of Butterfield Bank and the Bermuda Electric Light Company.

She has presented internationally on a variety of subjects around the world including Egypt, the Philippines, Costa Rica, Nicaragua, the Caribbean and Europe and a MSN internet conversation on peace in Northern Ireland.

Effective August 1, 2005, she was appointed by His Excellency the Governor (after consultation with the Premier and the Opposition Leader) as the first national Ombudsman for Bermuda.